Automation Strategy

  • August 13, 2025
  • rob

VoiceBots vs Human Conversations

Measuring VoiceBoTs and Humans in Conversations The guardrails for Discovery, Build and Optimisation At CXEX, our AutoInsights platform has been measuring human conversations for over six years across Australia, South

  • July 3, 2025
  • rob

Post-Call Analytics to Intent Intelligence

🔍 From Post-Call Analytics to Intent Intelligence: The Hidden Advantage In the era of AI, most businesses are rushing to implement bots, automate channels, and deploy real-time support solutions. But

Categories