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AutoInsights for Microsoft Teams
Why Partner with AutoInsights for Microsoft Teams PBX
Unlock the True Potential of Voice Data on Teams
Microsoft Teams is now a critical communication platform for hybrid enterprises — but its native voice analytics is limited, especially across PBX and multi-party call use cases. AutoInsights bridges that gap.
As a CXEX partner, you can deliver enterprise-grade GenAI-powered call analytics directly into your client’s Microsoft Teams environment — turning post-call conversations into measurable business outcomes.
Partner Value Proposition
AutoInsights into Teams
PBX and SIP-recorded voice calls in days, not months
Offer 29+ Out of the Box
(OotB) Listeners for QA, CX, Sales, Compliance
Integrate insights into
Power BI, SharePoint, or client CRMs and via API
Sell high-margin services
coaching, QA automation, digital transformation
Built on AWS – FTR-approved
ISO 27001-certified, GDPR/SoC2 compliant
GenAI & Post-Call Intelligence for Teams
Unlike basic keyword spotting or manual QA review, AutoInsights uses LLMs and structured listeners to deliver insights such as:
- Contextual Call Summaries (who, what, intent, next steps)
- Issue Resolution Tracking
- Repeat Call Analysis
- Compliance Script Adherence
- Sales Effectiveness Scoring
- Customer Sentiment + Escalation Alerts
And all of this can be automatically generated and routed into your client’s dashboards, agent scorecards, or BI tools.
Seamless Integration with Microsoft Ecosystem
- Teams PBX Call Recordings (via API or SIP)
- Azure storage support
- Power BI dashboards
- Office 365 integration for user management
- Azure AD / Entra authentication ready
What This Means for Your Customers
- No dev team needed to extract value from Teams voice data
- Real ROI on Microsoft Teams PBX investments
- Fast insight into coaching, quality, and compliance risks
- A springboard into broader GenAI transformation
Why Partner with CXEX?
AutoInsights isn’t just software — it’s a partner-first solution. As a CXEX reseller, you gain access to:
- Co-sell and margin uplift programs
- Partner enablement materials (battlecards, decks, use cases)
- Joint solution design and implementation support
- Regional deployment and compliance-ready infrastructure
Ready to Partner?
Let’s turn Microsoft Teams PBX calls into intelligence your clients can use — instantly