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Transform Conversations into Actionable Insights
Enhance customer satisfaction and employee engagement with our AI-driven conversational analytics platform.
WHAT WE DO
“CXEX makes software that listens to every customer service call a business gets and turns those conversations into simple, useful insights.
It shows leaders what customers are unhappy about, where agents struggle, and why deals don’t close — without anyone having to listen to recordings.”
Key Features
With CXEX, unlock the power of voice analytics to deliver measurable outcomes. Focused on enhancing customer and employee experiences, we bring AI-driven solutions tailored to your business goals.
Our Services
AI Automation
Streamline repetitive tasks, reduce manual effort, and focus on high-impact activities with AI-driven solutions.
Our Services
Root Cause Analysis
Gain immediate insights from customer interactions to drive timely decisions.
Our Services
AI-Powered Compliance
Ensure adherence to regulations with automated monitoring.
Our Services
Enhanced Performance Metrics
Utilize AI-driven analytics to boost operational efficiency and employee performance.
WHAT WE DO
Experts in Voice Analytics for Exceptional Business Growth.
With CXEX, harness AI-driven insights to transform your customer and employee interactions into measurable success. Focused on enhancing experiences, we provide tailored solutions to drive outcomes.
Trusted by leading global brands to revolutionize their customer and employee experiences.
“We help our clients reimagine, restructure and renew business functions to create agile and resilient organizations.”
OUR BENEFITS
Empowering Your Business Growth
Great solution for your business growth.
At CXEX, we provide cutting-edge AI and analytics solutions for startups, small to medium businesses and even very large corporates. All rely on CXEX’s expertise in leveraging AI for human conversations. Our advanced technology enables a very cost effective “Out of the Box” product and tailored solutions that drive results and ensure long-term success.
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Global Expertise and Support for a Diverse Client Base
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Customized Solutions to Fit Your Unique Business Needs
Turn Customer Calls Into Clear Business Answers
❌ The Old Way
- Managers listen to random calls
- Problems are guessed, not measured
- Issues are found too late
- Huge effort, little insight
✅ The CXEX Way
AI listens to 100% of calls automatically
It tells you:
- 😟 Why customers are unhappy
- 💸 Why sales don’t close
- ⚠️ Where risk & complaints exist
- 🎧 Where agents need coaching
No extra work. No keywords. No setup.
“What makes it different is its ability to understand complete conversations rather than just isolated words. It works straight out of the box, delivers results within days instead of months, and is specifically built for banks, insurers, and other regulated industries where accuracy and compliance matter.”
400
+AI models (“Listeners”) in production
Our Listeners are a combination of Generative AI, Machine Learning and key word / phrase spotting techniques
1000
+Agents being monitored and analysed for CXEX and Compliance
Our clients are in diverse industries covering Retail, Automotive, Utility, IT Service desks, back-office etc.
100
%Satisfaction of our clients
Our happy and growing clients are in 5 different countries. We pride ourselves on delivering tailored solutions that address unique business challenges.
15
+Years of Experience in voice analytics, biometrics and software development.
Our team has been at the forefront of value adding technologies for many years, delivering superior value and insights for our clients.
Smart Solutions
expert guidance
strategic insights
personalized advice
comprehensive planning
Transform Ideas
ipSCAPE
CEO
Unity4
Managing Director
YouGov
Federal Agency Client
Have Any Project? Let’s Talk
& Grow your Business
Partner with CXEX to transform customer interactions into actionable insights. Whether you’re looking to optimize operations, enhance customer experience, or grow your business, we’re here to help.