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Aggregator environments must handle vast call volumes across diverse product categories like insurance, loans, and utilities — each with unique scripts and standards.

Traditional quality assurance methods can review only 1–2% of calls, leaving gaps in risk detection and agent development.

Businesses must meet stringent obligations for advice, disclosure, and product suitability — often under tight regulatory scrutiny (e.g. ASIC, AFCA).

Conversion success varies dramatically across agents, products, and campaigns due to lack of insight into performance drivers.

Siloed systems across brands and providers limit a unified view of sales performance, compliance, and customer experience.
of calls reviewed with manual QA
of calls monitored for compliance
increase in conversion rates
AutoQA automates compliance and QA processes, reducing manual QA hours by up to 90%.
Combines voice data with call-level metadata for precise auditing by product, campaign, or agent.
Ensures consistent compliance with disclosure and advice obligations — backed by a complete audit trail.
Uncovers best-practice agent behaviours and friction points to increase conversion rates.
Monitors sentiment and satisfaction to reduce complaints and improve repeat customer rates.
Discover how our AI-powered solution can help you boost conversions, ensure compliance, and optimize operations across all product categories.