About
At CX-EX, we transform customer and employee experiences using AI-driven insights.
Our mission is to empower businesses to deeply understand and enhance their interactions, driving growth and loyalty.
Recognised as the Fintech & Regtech winner by the Australian Technologies Competition, we combine cutting-edge technology with a human-in-the-loop approach, integrating human expertise with AI.
Our diverse, global team of specialists in NLP, data science, and software development ensures scalable solutions, all while embracing the flexibility of a virtual organisation.
Our leadership team combines decades of expertise across multiple sectors including IT, telecommunications, and contact centres.
With deep domain experience in Artificial Intelligence and experience in strategy development, digital innovation, IT management and business transformation, the team has driven commercial success by introducing new capabilities into a global market.
Our extensive backgrounds in data processing, programming and stakeholder management enable CX-EX to deliver innovative, practical solutions that address the complex needs of modern businesses, particularly in customer experience and assisting companies adopt AI for operational transformation.
Australian Government Support and Recognition
This project is supported by the Australian Government Department of Industry, Science and Resources through the AusIndustry’s Entrepreneurs’ Programme.
Cyber and Information Security
Cyber Risk and Information Security management are paramount to CX-EX. We have attained the global ISO 27001 certification which gives our partners and clients the confidence in not just what we do, but how we do it in a secure environment.