Unlock unparalleled customer and employee insights with CX-EX’s AI-powered conversational intelligence analytics platform
We leverage the latest advances in artificial intelligence and machine learning to help businesses understand their customers better. Our conversational analytics solutions are designed to extract insights from unstructured customer data across multiple channels and help you make data-driven decisions.
CX-EX AutoInsights is an ISO 27001-certified SaaS platform that uses AWS global cloud infrastructure to analyse customer interactions in near real-time.
customer experience & engagementAI-enabled customer experience Listeners identifying root cause of customer issues
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EMPLOYEE heartbeat & ENGAGEMENTProactively manage employee experience using their emotion heartbeat
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auto qa & Operational performanceTrack agent performance and coach on areas for improvement
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COMPLIANCE RISK MANAGEMENTAI Listeners for complaint, hardship, vulnerability and adherence
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OUR SERVICES
ETHICAL AICX-EX monitors, measures and proactively manages AI Stability, Bias and Explainability.
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implementation servicesWe ensure the success of our customers during implementation and throughout the entire journey to achieve their business goals.
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value add servicesAs experts in the field of big data, we offer value add services that help you unlock the full potential of your structured and unstructured data.
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PARTNER
CX-EX works with partners to provide its innovative conversation analytics solution, AutoInsights.
WHITE LABELRebrand AutoInsights as your own product, while still benefiting from our platform's powerful conversation analytics capabilities.
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RESELLEROffer AutoInsights as a value-added service to your existing clients. Our platform seamlessly integrates into your clients' workflows and systems.
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REFERRALWe offer a simple Referral Partner option that provides compensation for warm leads we convert to sales.
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